With our valued customers located around the world, creating a presence in Ireland supports more overlap in the various time zones in which we work. Operating in Limerick, Ireland will allow Acacia Communications to benefit from several operational and other efficiencies which it believes will be beneficial to its business. In addition, this change will allow Acacia Communications to provide product delivery and support services to its customers outside North America.
If your ‘ship to’ location is outside of the United States, Canada and Mexico, then you will place your orders with Acacia Communications (Ireland) Limited (“Acacia Ireland”). If your ‘ship to’ location is within the United States, Canada or Mexico, then you will place your orders with Acacia Communications, Inc. (“Acacia US”). Please contact Sales Operations at email@example.com for assistance. .
Your existing orders placed with us will remain intact as is. There is no need to change your orders that you have already placed with us. Orders placed with us have been converted to Acacia Ireland, as applicable. However, please refer to the next paragraph on ‘Invoicing’. For customers with special contracts and terms, transition to Acacia Ireland will be handled on a case-by-case basis via separate communications.
As of January 1st, 2016, you will receive invoices from Acacia Ireland for any orders with ‘ship to’ locations outside of United States, Canada and Mexico,. If you cannot process Acacia Ireland invoices for orders previously placed with Acacia US, please contact Acacia Communications’ Sales Operations at firstname.lastname@example.org for assistance.
Payments for Acacia Ireland shipments should be made to Ulster Bank. We will update these FAQs with additional detail soon, phone and fax numbers, etc. Acacia Ireland’s Irish Corporate and VAT Tax ID# are 3391618LH.