Open Letter to Our Customers

By Acacia | Posted on July 17, 2019

July 17, 2019

To: Acacia Customers

Re: Continued Supply of Acacia Products

Dear Valued Customer:

With the recent announcement of Cisco’s intended acquisition of Acacia, we wanted to take this opportunity to provide written assurances and confirm our shared intentions regarding the business you do with Acacia.

  • Cisco is fully committed to supporting the ongoing development, supply and support of Acacia’s coherent modules, DSPs, PICs, as well as products currently on its product roadmap.
  • Cisco is also committed to continuing and expanding Acacia’s customer base and to growing new customers. As part of this commitment, upon closing of the acquisition of Acacia, Cisco will honor the obligations outlined in written agreements in effect as of the closing between your organization and Acacia, including: meeting agreed upon lead times, pricing and product warranty commitments, as well as providing product roadmap updates, as needed.

We believe that the acquisition of Acacia by Cisco will further enhance Cisco’s silicon and optics portfolios, and will help accelerate the trend toward coherent technology and pluggable solutions while accommodating a larger footprint of customers worldwide. The team at Acacia will continue operating our business consistent with our practice prior to Cisco’s acquisition announcement, in order to continue to support your business needs through closing. Both Acacia and Cisco are looking forward to the combined benefits that we believe we will be able to provide to all of our customers upon completion of the acquisition.

We appreciate your business and the trust you have placed in Acacia and its products, and we believe that even after the closing of the acquisition, we will continue to be a trusted partner to you. Should you have any further questions, please feel free to reach out to either of us directly.


Bill Gartner
Bill Gartner - Cisco
Senior Vice President/
GM Optical Systems and Optics Group
Eric Fisher
Eric Fisher - Acacia
Vice President of Global Sales